Privacy Policy
At Zipaheo.com, we take your privacy seriously. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data. By using our website, you agree to the collection and use of information in accordance with this policy.
What Data We Collect
We collect and process the following types of personal data:
- Contact Information: such as your name, email address, phone number, and postal address when you register or communicate with us.
- Usage Data: including information on how you access and use the website, such as your IP address, browser type, pages visited, and duration of visit.
- Cookies and Tracking Data: to improve user experience and analyze website performance.
- Communications: any correspondence you send us via email or contact forms.
How We Use Data
Your data is used for the following purposes:
- To provide, operate, and maintain our website services effectively.
- To communicate with you, including responding to your inquiries and providing support.
- To send you updates, newsletters, and promotional materials when you subscribe, with your consent.
- To analyse and improve website functionality, performance, and user experience.
- To comply with legal obligations and enforce our terms and policies.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us recognize repeat visitors and understand how users interact with the site. We use the following types of cookies:
- Essential Cookies: necessary for website operation.
- Performance Cookies: to collect anonymized usage data to improve our services.
- Functionality Cookies: to recognize you and remember your preferences.
You can choose to disable cookies through your browser settings, but this may affect certain features of the website.
Third-Party Links
Our site may contain links to third-party websites, including our social media page on X (formerly Twitter): https://x.com/TransportforLondon. These external sites have their own privacy policies, and we recommend reviewing them before providing any personal information. We are not responsible for the content or privacy practices of these third parties.
Data Security
We implement appropriate technical and organisational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure server environments with encryption protocols.
- Regular security assessments and updates.
- Access controls and data minimisation policies.
Despite these measures, please be aware that no method of transmission or storage is completely secure.
User Rights
You have the following rights regarding your personal data, subject to applicable laws:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of any inaccurate or incomplete data.
- Deletion: Request the deletion of your personal data, where legally permissible.
- Restriction: Request to restrict processing under certain conditions.
- Object: Object to processing related to direct marketing or on legitimate interest grounds.
- Data Portability: Request your data be transferred to another organisation in a structured format.
To exercise your rights, please contact us using the information below. We will respond to your request within a reasonable timeframe.
Contact Information
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact our Data Protection Officer at:
- Email: [email protected]
- Phone: +44 20 8234 7615
- Address: 21 Doughty Street, London WC1N 2LS, United Kingdom
We reserve the right to update this Privacy Policy periodically. We encourage you to review this page regularly for any changes.